Much of our success is based around repeat business. We are extremely proud of the service we offer and like everyone else we like having a “pat on the back” from our customers. This page is mainly dedicated to our trainers although the rest of the team do also get a mention!

Here is a selection of customer quotes and case studies endorsing what we do.

What Our Clients Say

"I just wanted to say that I found yesterday's training excellent. Everything covered was relevant to my work, there was a healthy balance between theory and practical work, the key ideas were very clearly explained, I was given help, hints and pointers to areas that particularly interest me but were not specifically relevant to the course.Please pass my thanks on to the trainer."
Anglian Water - Oct 05

"Jonathan and I did enjoy the course last week and thought Carmen was a great teacher - bright and cheerful, with lots of energy and patience ......"
PBI Marketing - Mar 05

"Just to let you know I had a good day yesterday on the course. I certainly learnt a lot, and thought the trainer was very good. It was definitely a worthwhile day, thank you for organising it."
Travelex - Mar 05

“We have been working with The Software Practice for three years now and staff and managers alike sing their praises very highly.

When TSP started working with us IT training didn't have a particularly good name. We gave TSP a broad outline of what we wanted to happen - e.g. a good name for IT training, an individual experience for every delegate (e.g. no sheep dip) and good quality training. With hindsight that was a tall order. However, TSP have delivered excellent work every time, often at short notice.

Account Management & Admin Support - Fantastic! - Moyna and her team always listen to what we want, give feedback when they think we can do things better and always sustain a very professional image. It is always a pleasure to speak to TSP be it to book courses or to talk about new projects. There hasn't been an experience where a job has been too much trouble. Bookings are simple and efficient either over the web or phone and the joining instructions always arrive in timely manner.

Training - Is always excellent, if anyone scores a course at six out of ten or lower on any aspect of the course someone always phones us to discuss it. It has to be said that this hasn't happened very often at all. TSP always take feedback, positive or otherwise, exceptionally well.

They do what it says on the 'packet' - The Software Practice's website says 'We aim to exceed our clients expectations at all times' and they really do.”
South Cambridgeshire District Council - Dec 04

"Trainer was first class and her style and approach was condusive to learning - learnt lots of new tricks"
Countryside Agency - Mar 05

"Everything seemed very efficient. Great site for a course as it helps to create a relaxed atmosphere "
Newmarket Racecourse - Feb 05

"Keep doing what you do it was great thanks!"
Luminous Group - Feb 05

“Excellent rapid response to my e-mail enquiry"
RSPB - 2004

"I thought the service and the course were excellent."
Vantico - 2004

"Impressed by the whole setup. Keep doing what you do!"
Govt Office for East of England - 2004

"Totally excellent day, trainer brilliant, whole day ran very smoothly, well organised, great surroundings"
Addenbrookes NHS Trust - 2004

"Excellent. Excellent. Excellent - course content, location and staff were all outstanding."
Cambridge Water Company - 2004

"The tutor was not only friendly and approachable, he was also very knowledgeable and a really good teacher. He answered everyone's questions clearly and without hesitation. We were all impressed"
Cambridge Consultants -2004

"Trainer - very confident. Knew everything inside out. Content - excellent, adapted to our needs entirely with great examples that dealt directly with myself. Thoroughly enjoyed it."
UCLES - 2004

"The tutor was really knowledgeable with a fluent grasp of the topics. She enthuses the excitement of a challenge and this was very motivating in the course environment. She tailored the course perfectly for the delegates and the knowledge learned will be of immediate use"
Anglian Water - 2004

“Les has been singing our praises ever since - and yours in particular. He thoroughly enjoyed his day here and learnt lot’s, he has even been showing people who have been using computers for a long time a trick or two!”
SCDC - 2004