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Home > Training > Case Studies

Case Studies
Case Studies
In order to illustrate the sort of service we can offer our clients, we have put together some case studies.

Perkins Engines: Using Group Exercises in a Major Roll-Out
Perkins Engines are based in Peterborough and employ in excess of 5000 people spread across the UK . They were introducing Lotus Notes 4.5 across the company.

UCLES : Upgrade to Windows NT and Microsoft Office
The University of Cambridge Local Examination Syndicate rolled out NT and MS Office97 to over 600 users and needed a training programme to ensure a smooth transition.

Campbell ’s Grocery Products: Converting a Software Suite
Campbell ’s produces a wide range of foodstuffs including soups, Fray Bentos products and Homepride sauces. They have sites located throughout the UK and Ireland . In 1996 they took the decision to convert all sites and users from Lotus SmartSuite to Microsoft Office97.

Friskies Petcare (Spillers): Help Desk Overload
The Friskies IT Help Desk asked The Software Practice to devise a training programme to reduce the number of calls about basic issues (passwords / working offline / connecting to printers etc). They also felt that email was being used ineffectively and wanted to check users’ skill levels.

Vantico (formerly Ciba Speciality Chemicals): Solution Based Training
Vantico’s Performance Polymers Division, employs around 350 people at Duxford near Cambridge . Following a full programme of base level training in Microsoft Office, Vantico wanted courses to address work specific scenarios.

Chiroscience: Software Surgeries & Workshops
Chiroscience Group plc is an emerging pharmaceutical company based in the UK and USA . They decided to upgrade all 300 users in the UK to Windows NT and Outlook 98.

Breckland Council
We devised and delivered a full programme of training on Microsoft Windows NT and Office97. This was achieved both on-site in Thetford and Dereham, as well as at our Cambridge Training Centre.

FPDSavills
We delivered training courses in Microsoft Windows NT and Office to staff based throughout the south.

Cambridge City Council
We devised a programme of conversion training on Microsoft Windows NT and Novell Groupwise. We trained more than 600 council staff over a period of four months using a dedicated on-site training facility.

If you would like to find out more, please call us on 01284 763040or email softwarepractice@oaktree-training.co.uk